Claims

Claims

Should you need to make a claim, we provide a dedicated claims handling service, and will take care of the whole process, helping you to achieve speedy settlement.

In the event that you need to make a claim, you will find Thomas Cook on hand to help every step of the way, and we pride ourselves on the high level of personal attention we provide.

In particular, we understand that achieving satisfactory settlement can make all the difference to operating your business, particularly in the case of large claims.

Our dedicated claims handling team will handle all aspects of your claim. As we have direct contact with all our insurers, we will liaise on your behalf, hopefully achieving settlement as speedily as possible.

Please advise us as soon as possible if you wish to file a claim, as any delay could potentially invalidate your claim or lead to greater loss or damage. This is particularly important if your claim involves injury to an employee or third party.